Frequently Asked Questions (FAQ)
What is NDIS Plan Management?
NDIS Plan Management is a support service that helps participants of the National Disability Insurance Scheme (NDIS) manage the financial side of their NDIS plans. A Plan Manager acts as a financial intermediary between you, your providers, and the NDIS.
We take care of things like:
- Processing and paying invoices
- Tracking your spending and budgets
- Providing regular financial reports
Here at NDIS Superhero, our goal is to make managing your plan stress-free so you can focus on your goals.
How much does Plan Management cost?
There’s no cost to you. The NDIS provides additional funding for Plan Management under the ‘Improved Life Choices’ category of your plan.
We are paid a monthly ongoing fee of $104.45 (* correct at time of publication, 1 July 2025).
This funding is separate from your other supports, so choosing NDIS Superhero as your plan manager doesn’t reduce your other budgets.
Can I change Plan Managers?
Yes, absolutely! You can switch Plan Managers at any time if you’re not happy with the service you’re receiving.
If you’d like to make the move to NDIS Superhero, we’ll make the process easy and handle the transition for you. Just get in touch and we’ll guide you through it, or fill out this form here.
What’s the difference between a Plan Manager and a Support Coordinator?
These two roles serve different purposes:
Plan Manager:
- Pays your providers on your behalf
- Helps you track your budgets
- Sends you monthly financial statements
Support Coordinator:
- Helps you understand and use the supports in your plan
- Connects you with providers, community, and government services
- Supports you to build skills and navigate the NDIS
Many participants choose to have both, as they complement each other.
NDIS Superhero work with many Support Coordinators, get in touch to find out more.
